- All business presentations are persuasive – wake up and accept it and build it. Good data is pointless without a clear point. Extra data is a waste of time and therefore money. Get less and Get point - ful.
- Got into a Fight? Instead of Listening Literally, Listen for Patterns.
Get a read of the recurring core idea or theme. Listen for it. Redress that theme. Oftentimes, people can’t clearly say how they feel and even words may be inadequate. Find the Pattern. Redress the Pattern.
- STRESSED? Constant stress causes release of stress hormone (cortisol) which isn't healthy (read for impact on health: http://www.youramazingbrain.org.uk/brainchanges/stressbrain.htm ). If you're stressed then cortisol is up. To bring it down (and you should if not read link above): Breathe slowly and deeply. Monitor breathing by holding your finger below your nostrils. It takes an average of 20-40 minutes for your body to return to normal. Do it now @ work.
- To make a connect with people at work. Show empathy. Notice their mood: happy, worried, upset at a key moment. Walk over and smile. If they smile back say, " I notice you look ...." Pause. If they are ready to talk then be ready to listen. They vent you gain a connect. QED.
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